The BASE System Software Training
W
e know how training can make a major difference in helping your company become more efficient and productive in as short amount of time as possible. We provide training from the very start of the installation of our system with you. We have a number of experienced trainers who are very effective with helping your staff become familiar and productive with the system. During installation and implementation of the system, we provide:
At installation of the BASE System, we provide the initial training for the set-up and implementation of the software with the company's designated core user group.
A comprehensive eight-day training class is provided at the customer's site. Over that time period, we will train different departments on their appropriate applications.
Our training covers the set-up of your users on the IBM System i Server including all company user profiles and their passwords on the system.
We review the set-up of the Menu Security system with the customer's designated administrators and provide guidance throughout its set-up.
We set-up all company user workstations and printers.
All of this will provide your company and staff a smooth start with the new system. Also, as part of the Wellington-Royce Software Support we offer to customers, we provide specific training classes at our home office facilities in Atlanta, Georgia at various times at no additional charge. The customers are responsible for their own travel expenses. The training is on various functions and specific applications of the software. Additional training is also available on-site or over the Internet on a fee basis.
Training Methods
Wellington-Royce BASE System training can be provided through several methods.
On-site training for your staff.
This training is highly customized and the specific agenda items you would like covered are arranged in advance. You can arrange on-site system training for 2-5 days based on your own requirements. You designate the individuals or groups you want to have trained according to your schedule. You may rotate individuals in and out of the training. Our trainer can use your on-site training facilities or can train at the individual's or group's specific work site. Our company does not limit the number of people who can receive training in these sessions
.
Scheduled training at our Atlanta, Georgia facilities.
We vary these sessions between hands-on training with each person at their own PC as well as classroom training where the software screens are projected onto a large screen and workbooks are used. Again, there is no limit to the number you can sign up for this training. We structure our training to accommodate your needs.
Remote Training over the Internet.
Our trainers are able to set-up training sessions where they can demonstrate and speak with your staff members directly over the internet. Your personnel can watch in real-time as the applications and functions are performed on their display screens or projected onto a large screen. There is no limit to the number of staff members who can receive training by this method. Many customers choose this method for several reasons.
1.
They can get their staff trained without incurring the added travel expenses to place our trainer at their own site.
2.
They can schedule this type of training from a minimum of 2 hours to half-day, full-day, or multiple day sessions.
Training Topics
W
e provide complete training in a number of software areas. Our objective is to help your company and staff receive the most benefit out of your software and hardware system. We've structured a number of training curriculum and continue to add to it as customers' needs expand.
Wellington-Royce BASE System Applications
We provide training on all of the Wellington-Royce BASE System applications. Our various trainers have 20-25 years of software training experience. We know that users need thorough, effective training to be able to get the most benefit from their software. We provide it in easily understandable training sessions that can be targeted to specific applications or to overall system usage. This includes hands-on training for the users, which is how they learn most effectively. We're here to help you create the best possible advantage for your company as a BASE System user.
IBM System i Server System
The Wellington-Royce BASE System runs on the IBM System i Server, a small but powerful and stable computer that is the flagship of IBM. Its speed, performance, and reliability is why our customers are able to do fast, efficient processing with minimal downtime. Many of our customers run 24x7 operations and cannot afford to have the system down. Those companies who have to rely solely on a PC network server know the frustration that's experienced when "...the server is down again". We have customers who have had NO downtime on their hardware for 5-6 years. The stability, performance power, and functionality of an IBM System i Server can give your company dependable, reliable support for the BASE System. Because of the secure architecture of the System i Server, customers don't have to worry about viruses damaging it or hackers getting into it. There's never been a case of a virus or a hacker getting into a System i Server. Its relational database multi-function design adds an enormous degree of processing capability for your users. Our IBM Server training is offered for both the non-technical end user as well as for those companies with their own in-house Information Technology personnel. Our trainers have a depth of experience with the IBM Server systems since IBM introduced them in 1988.
We Know How Important User Training Is!
Wellington-Royce is committed to providing the most effective and productive on-going training possible for our customers. We know that training can quickly improve efficiency within an organization while reducing user frustration at the same time. We look forward to helping you improve your own productivity and bottom line.
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